A useful food page lets you understand the contents before you place an order. Start with the exact product, its pack size and its ingredient information. A beautiful photograph or a familiar brand name cannot answer those questions on its own.
Read the identity, then the ingredients
Look for a description of what the food is, alongside its commercial name. A name suggesting fruit, flowers or a place can be part of the branding; it does not necessarily describe the complete recipe. Compare the ingredient list with the front of the pack and with the version you intend to buy.
When the same brand offers a loose-leaf pouch and a box of bags, check both separately. Do not assume that the contents, portions or preparation are identical. The same applies to a gift assortment: the information needs to cover its individual varieties.
What the online information must cover
EU Regulation 1169/2011 requires applicable mandatory food information to be available before a distance purchase is concluded, with an exception for the durability or use-by date. All mandatory particulars must be available on delivery. Article 9 sets out the categories of information; specific conditions and exemptions determine which apply.
For example, Annex V exempts certain teas and infusions from the mandatory nutrition declaration. That does not establish an exemption for every sweetened drink mix. The responsible operator and the requirements for the destination market must also be checked.
Allergens need a deliberate check
Read the allergen information even if you have bought something similar before. A blend, a milk-tea powder and a plain tea leaf are different recipes. If the information you need is missing or unclear, contact us before ordering rather than treating the gap as confirmation that an ingredient is absent.
A shared-facility statement is separate from a list of ingredients. We keep the manufacturer's wording attributable so that the two are not confused. Where a photograph is too small to read, it should not be your only way to find the information.
Compare quantity with preparation
Check the total net contents and, for portioned products, the number of units. Ten sachets may mean ten tea bags or ten portions of drink powder. Read how each is intended to be prepared. A number on the front of the box is only useful when you know what it counts.
For food supplements, look for the stated daily portion, composition per portion and the official warnings. Use the information for the exact product; a familiar ingredient name is not a substitute for its directions.
Returns are a separate decision
Spain's general withdrawal period for distance purchases is 14 calendar days, subject to statutory exceptions. These include rapidly perishable goods and qualifying sealed goods unsealed after delivery for which health or hygiene prevents return. An unopened pack is not automatically returnable in every circumstance. Read our refund policy for the process.
How we prepare a listing
We compare the product identity and pack with manufacturer and supplier information and record the sources. Where essential product information cannot be confirmed, we keep the reference out of the selection while it is reviewed. Before choosing, read the specific product information alongside its preparation, shipping and return terms.
Continue with our guide to tea formats or how we select products.
Sources
- Regulation (EU) 1169/2011: Articles 9, 14, 16 and Annex V
- Spain's consumer act: Articles 102 and 103
Seoul Rituals editorial team. Updated 13 October 2026.