Contact

If your question is about an order you have already placed, include your order number: it lets us give you a useful answer in the first reply.

How to reach us

Email: k-panda@k-kare.com
WhatsApp: +34 614 47 06 01

What we can help with

Order status and tracking. Shipping and delivery answers most of these before you have to ask.
Composition, allergens or directions for use of a specific product. Tell us the exact product and pack size so we can check the available source information.
Differences between the pack received and our description, so we can review the exact reference.
Returns and exercising the right of withdrawal. How returns work.
Delivery problems, customs questions or damaged goods. What happens at the border.

What we cannot help with

We do not give health advice and we do not recommend products based on symptoms, health goals or medication. For advice about taking a supplement, speak to your doctor or pharmacist.

Before you write

A fair number of questions are already answered: the FAQ covers delivery, returns, caffeine and how to read a supplement label. The tea guides cover choosing and brewing. Product pages show the available ingredient and pack information. If an essential detail is missing, ask us before ordering.